Policies

Warranty

Manufacturer warranty transfer terms and exclusions for new, pre-owned, and vintage timepieces.

Warranty Coverage

Unless otherwise stated in writing, new and pre-owned timepieces purchased from Richfields are accompanied by the remaining balance of the original manufacturer’s warranty, if applicable and transferable. If no remaining balance of the warranty is applicable or transferable no warranty coverage is offered or implied unless expressly stated in writing at the time of sale.

These warranties cover mechanical defects attributable to manufacturing faults under normal use and expressly exclude coverage for cosmetic wear, normal aging or patina, accidental damage, loss or theft, water intrusion, misuse, neglect, improper storage, or any modification, repair, or service performed by a non-authorized third party. Any such unauthorized intervention shall void all warranties.

Vintage timepieces are sold in consideration of their age and historical character. Due to the limited availability of replacement components and the nature of vintage mechanisms, no warranty coverage is offered or implied for vintage items unless expressly stated in writing at the time of sale.