Policies

Authenticity

Every timepiece offered by Richfields is reviewed before entering the collection. Our process considers reference details, mechanical operation, condition, originality, serial information, and accompanying documentation where available.

01 — Initial Inspection

Each timepiece is examined by qualified horological professionals on arrival.

02 — Reference Verification

Serial numbers are inspected and accompanying documentation reviewed where available.

03 — Condition & Mechanical Review

Mechanical operation and originality of components are verified with professional equipment.

04 — Final Approval

Determinations are made using industry-standard methodologies and professional judgment before a piece is offered.

Guaranteed Authenticity

Richfields guarantees that every timepiece offered for sale is one hundred percent (100%) authentic. Richfields is an independent retailer and is not an authorized dealer of the manufacturers whose products it sells. Inventory is sourced through a vetted network of private collectors, authorized dealers, and manufacturer-affiliated partners.

Concierge Services

Richfields offers optional concierge and sourcing services to assist clients in locating specific timepieces. Such services are provided on a best-efforts basis only and do not constitute a guarantee of availability, pricing, or delivery timelines.